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Implementing and Supporting Microsoft Windows XP Professional
 
Course 2272: 5 days; Instructor-led
Introduction

The purpose of this course is to address the implementation and desktop support needs of customers that are planning to deploy and support Microsoft Windows XP Professional in a variety of stand-alone and network operating system environments. It provides in-depth, hands-on training for Information Technology (IT) professionals responsible for the planning, implementation, management, and support of Windows XP Professional.

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Course Objectives

At the end of the course, students will be able to:

  • Plan and install Windows XP Professional.
  • Automate an installation of Windows XP Professional.
  • Configure and manage hardware on a computer running Windows XP Professional.
  • Manage disks.
  • Configure and manage file systems.
  • Troubleshoot the boot process and other system issues.
  • Configure and support Transmission Control Protocol/Internet Protocol (TCP/IP).
  • Configure the desktop environment, and use profiles to control desktop customization.
  • Configure security, privacy, and connection settings for Internet Explorer.
  • Configure Windows XP Professional to operate on Microsoft networks.
  • Support remote users.
  • Configure Windows XP Professional for mobile computing.
  • Monitor resources and performance.
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    Microsoft Certified Professional Exams

    This course will help the student prepare for the following Microsoft Certified Professional exam:

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    Prerequisites

    Before attending this course, students must have:

    • A+ certification, or equivalent knowledge.
    • Network+ certification, or equivalent knowledge.

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    Course Outline

    Module 1: Installing Microsoft Windows XP Professional

    .

    Planning an Installation of Microsoft Windows XP Professional

    .

    Installing Windows XP Professional

    .

    Upgrading to Microsoft Windows XP

    .

    Transferring User Settings and Files by Using the USMT

    .

    Performing Post-Installation Tasks

    Module 2: Automating an Installation of Microsoft Windows XP Professional

    .

    Introduction to Automating an Installation of Windows XP Professional

    .

    Creating Answer Files

    .

    Creating a Uniqueness Database File

    .

    Performing an Automated Installation of Windows XP Professional

    .

    Introduction to Creating and Deploying an Image

    .

    Preparing a Reference Computer

    .

    Creating, Testing, and Deploying an Image

    .

    Remote Installation Services

    .

    Managing Security Settings by Using Security Center

    Module 3: Configuring Hardware on a Computer Running Microsoft Windows XP Professional

    .

    Installing and Configuring Hardware Devices

    .

    Working with Drivers

    .

    Troubleshooting Hardware Devices

    Module 4: Managing Disks

    .

    Working with Disk Management

    .

    Working with Basic Disks

    .

    Working with Dynamic Disks

    .

    Preparing Disks When Upgrading to Windows XP Professional

    .

    Managing Disks

    .

    Defragmenting Volumes

    Module 5: Configuring and Managing File Systems

    .

    Working with File Systems

    .

    Managing Data Compression

    .

    Securing Data by Using EFS

    Module 6: Troubleshooting the Boot Process and Other System Issues

    .

    Examining the Windows XP Professional Boot Process

    .

    Controlling System Settings During the Boot Process

    .

    Changing Startup Behavior Using the Boot.ini File

    .

    Using Advanced Boot Options to Troubleshoot Startup Problems

    .

    Using the Recovery Console to Start the Computer

    .

    Restoring a Computer to a Previous State

    Module 7: Configuring TCP/IP Addressing and Name Resolution

    .

    Configuring IP Addresses

    .

    Configuring Windows Firewall

    .

    Troubleshooting IP Addresses

    .

    Determining TCP/IP Name Resolution Methods

    .

    Configuring a DNS and WINS Client

    Module 8: Configuring the Desktop Environment

    .

    Configuring User Desktop Settings

    .

    Customizing the Desktop Environment

    .

    Configuring System Settings

    .

    Understanding How User Profiles and Group Policy Affect Desktop Customization

    .

    Using Remote Assistance

    Module 9: Configuring Internet Explorer

    .

    Configuring Security for Internet Explorer

    .

    Configuring Privacy for Internet Explorer

    .

    Configuring Connection Settings for Internet Explorer

    Module 10: Configuring Microsoft Windows XP Professional to Operate in Microsoft Networks

    .

    Examining Workgroups and User Accounts

    .

    Creating and Authenticating Local User Accounts

    .

    Configuring Local Security

    .

    Configuring Logon Options in a Workgroup

    .

    Configuring Networking Options in a Workgroup

    .

    Operating in a Domain

    Module 11: Supporting Remote Users

    .

    Establishing Remote Access Connections

    .

    Connecting to Virtual Private Networks

    .

    Configuring Authentication Protocols and Encryption

    .

    Using Remote Desktop

    .

    Storing User Names and Passwords to Facilitate Remote Connections

    Module 12: Configuring Microsoft Windows XP for Mobile Computing

    .

    Configuring Power Management Options for Mobile Computing

    .

    Making Files, Folders, and Web Pages Available for Offline Use

    Module 13: Monitoring Resources and Performance

    .

    Using Task Manager to Monitor System Performance

    .

    Using Performance and Maintenance Tools to Improve Performance

    .

    Monitoring Event Logs

    .

    Configuring Application Compatibility

     
     

     
     


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